Privacy Policy
Last Updated: January 5, 2026
DOSE'D ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service").
Summary: We collect information to provide our Service. We don't sell your personal data to third parties. You can request deletion of your data at any time.
1. Information We Collect
1.1 Information You Provide
- Account Information: Name, email address, password, date of birth, profile photo
- Profile Information: Username, bio, location (optional), experience level preferences
- User Content: Reviews, check-ins, comments, photos you upload
- Order Information: Shipping address, phone number (when submitting order requests)
- Communications: Messages you send to brand partners or customer support
1.2 Information Collected Automatically
- Device Information: Device type, operating system, unique device identifiers
- Usage Data: Pages viewed, features used, time spent, search queries
- Location Data: General location based on IP address (we do not collect precise GPS location)
- Log Data: IP address, browser type, access times, error logs
1.3 Information from Third Parties
- Social Sign-In: If you sign up via Google or Apple, we receive your name and email from those services
- Brand Partners: Order status updates and fulfillment information
2. How We Use Your Information
We use the information we collect to:
| Purpose | Data Used |
|---|---|
| Provide and maintain the Service | Account info, device info |
| Verify age eligibility (21+) | Date of birth |
| Display your reviews and check-ins | User content, profile info |
| Process order requests | Shipping address, phone, order details |
| Send notifications | Email, push notification tokens |
| Improve the Service | Usage data, analytics |
| Respond to support requests | Communications, account info |
| Detect fraud and abuse | Device info, usage patterns |
3. How We Share Your Information
3.1 With Brand Partners
When you submit an order request, we share your shipping address and phone number with the selected brand partner so they can fulfill your order. We do NOT share your email address with brand partners - all communication goes through our in-app messaging system.
3.2 Public Information
The following information may be visible to other users:
- Your username and profile photo
- Reviews and ratings you post
- Check-ins (based on your visibility settings)
- Badges and achievements earned
3.3 Service Providers
We share data with trusted service providers who help us operate the Service:
- Firebase (Google): Authentication, database, analytics, hosting
- Sentry: Error tracking and crash reporting
- Email Services: Transactional emails (order confirmations, etc.)
3.4 Legal Requirements
We may disclose your information if required by law, legal process, or government request, or to protect the rights, property, or safety of DOSE'D, our users, or others.
3.5 Business Transfers
If DOSE'D is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
We do not sell your personal information to third parties for advertising or marketing purposes.
4. Data Retention
We retain your information for as long as your account is active or as needed to provide the Service. After account deletion:
- Personal information is deleted within 30 days
- Reviews may be anonymized and retained for platform integrity
- Some data may be retained for legal compliance (e.g., transaction records)
- Backup systems may retain data for up to 90 days
5. Your Rights and Choices
5.1 Access and Portability
You can access your personal data through the app settings. You may request a copy of your data by contacting us at support@dose-d.com.
5.2 Correction
You can update your account information at any time through the app settings.
5.3 Deletion
You can delete your account through the app settings. This will remove your personal information, though some data may be retained as described in Section 4.
5.4 Marketing Communications
You can opt out of marketing emails by clicking "unsubscribe" in any email or adjusting your notification settings in the app.
5.5 Push Notifications
You can disable push notifications through your device settings.
6. Data Security
We implement appropriate technical and organizational measures to protect your data, including:
- Encryption of data in transit (HTTPS/TLS)
- Encryption of sensitive data at rest
- Access controls and authentication
- Regular security assessments
However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.
7. Children's Privacy
DOSE'D is not intended for anyone under 21 years of age. We do not knowingly collect information from anyone under 21. If we learn we have collected data from someone under 21, we will delete it immediately.
8. International Users
DOSE'D is based in the United States. If you access the Service from outside the US, your information will be transferred to and processed in the United States, where data protection laws may differ from your country.
9. California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to Know: Request what personal information we collect about you
- Right to Delete: Request deletion of your personal information
- Right to Opt-Out: Opt out of the sale of personal information (we do not sell your data)
- Non-Discrimination: We will not discriminate against you for exercising your rights
To exercise these rights, contact us at support@dose-d.com.
10. Cookies and Tracking
Our mobile app does not use traditional cookies. We may use local storage and similar technologies to:
- Keep you logged in
- Remember your preferences
- Analyze app usage
Our website may use cookies for analytics. You can control cookies through your browser settings.
11. Third-Party Links
The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. Please review their privacy policies before providing any information.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes through the app or by email. The "Last Updated" date at the top indicates when this policy was last revised.
13. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: support@dose-d.com